Return & Refund Policy
Effective Date: 11-06-2025
We want you to love your purchase! If you are not satisfied, please review our return and refund policy.
1. Return Eligibility
- Items must be returned within 2 days of delivery.
- Products must be unused, unworn, and in original packaging.
- Items like custom orders, or discounted products may not be eligible for return.
2. Refund Process
- Once we receive your return, we will inspect and refund will be credited within 5-7 business days.
- Refunds are credited to the original payment method.
- Shipping fees are non-refundable unless the return is due to a defect.
3. Exchange Policy
- If you wish to exchange an item, contact our support team within 2 days of receiving your order.
- Replacements and exchanges will be delivered within 5-7 business days from the date of approval
📌 Important Notes
- We reserve the right to deny any return if the product does not meet our policy conditions.
- Shipping charges are non-refundable unless the return is due to our error.
📞 Need Help?
We're always here to assist you. For return-related questions, contact us:
- Email: shopaurejewellery@gmail.com
- Phone: +91 8494926020