Shipping policy

Shipping Policy

Effective Date: 11-06-2026

Thank you for shopping with Aure Jewellery. We are committed to ensuring that your orders are processed quickly and delivered securely to your doorstep.

📦 Order Processing

  • All orders are processed within 2–3 business days.
  • Orders placed on weekends or public holidays will be processed on the next working day.

🚚 Shipping Options & Charges

  • We offer both standard and expedited shipping across India.
  • Shipping charges are calculated at checkout based on your delivery address and selected shipping method.
  • Free shipping may be available during promotional periods.

🕒 Estimated Delivery Time

  • Domestic (India): 5–7 business days
  • International: 10–15 business days (depending on the destination country)

🌍 International Shipping

We ship globally. Please note that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.

📮 Tracking Your Order

Once your order has been shipped, a tracking number will be sent to your registered email. You can use this to track the status and location of your shipment in real-time.

🔄 Delivery Delays

While we strive to deliver on time, there may be occasional delays due to weather conditions, courier issues, or high-volume periods. We will notify you if your delivery is affected.

📢 Lost or Damaged Packages

If your order is lost in transit or arrives damaged, please contact us immediately. We will investigate and offer a resolution, which may include a replacement or full refund.

📞 Contact Us

If you have questions about your shipment, you can reach out to our support team: